Shipping and Delivery Policy
Shipping and Delivery Policy: At Digital Civil Engineer, we are committed to delivering our civil engineering services and digital products with efficiency and reliability. Our goal is to ensure that you receive your orders promptly and in perfect condition, whether it’s a service appointment or a digital product download.
Digital Products:
Delivery: All digital products, including reports, templates, and other downloads, are delivered electronically.
Instant Access: Digital products will be delivered electronically through the Website or by email after successful payment. Once your order is complete, you will receive an email with a download link or access instructions for your purchased digital product(s).
Secure Delivery: We use encrypted links to ensure the security of your digital downloads.
Access Period: Your purchased digital items will be available for download for a period of 30 days from the date of purchase. We may have download limits in place for certain digital products.
Physical Products (if applicable)
Order Processing: We aim to process and ship all physical orders within 7-15 business days of receiving your order if possible.
Shipping Methods: We offer a variety of shipping methods to meet your needs and budget. Specific options and costs will be displayed during checkout if possible.
Delivery Times: Delivery times will vary depending on your location and the chosen shipping method. You will receive an estimated delivery timeframe during checkout and a tracking number once your order ships.
International Shipping: We may offer international shipping for physical products. Please contact us directly at [contact information] for details and pricing.
Civil Engineering Services:
Scheduling: Service appointments can be booked online through our ‘Book An Appointment’ page. We will confirm your booking via email with the date and time of we visit.
On-site Services: licensed engineer will arrive at your site as per the scheduled appointment to provide consultancy, planning, and supervision services.
Service Area: Currently, we offer on-site services within Chhattisgarh. For services outside this area, please contact us for a custom quote.
Customer Support:
Assistance: If you encounter any issues with your download or service appointment, please contact us immediately at services@digitalcivilengineer.com.
Feedback: We value your feedback. After your service appointment or product download, we encourage you to share your experience to help us improve.
Thank you for choosing Digital Civil Engineer. We look forward to serving your civil engineering needs with our expert solutions. We look forward to serving your civil engineering needs with our expert solutions.